Your Mac system is now ready to be remotely accessed by our Tech Support Team.įor your information, TeamViewer QuickSupport 'module does not require installation or administrator rights - simply download, double click, and give the provided ID and password to your support representative. If it is good to go, you should see a green rectangle with the message 'Ready to connect (secure connection)' near the bottom of the program window. If you don't see it, either is your Mac has no Internet connection or the program can't connect to the Server. The ID and Password are generated by the TeamViewer program once it is connected to the Internet and the Server. ![]() Now, you can see the TeamViewer QuickSupport program is up with the 9-digit 'Your ID' and 4-digit 'Password'. Depending on your Mac Security setting, you may be prompted about the application is downloaded from the Internet. Double-click the icon in the middle to start the TeamViewer QuickSupport program. Double-click the TeamViewerQS.dmg file to open it. Then, the file will show up at either top or bottom depending on using ascending or descending order. We suggest you sort the folder by Date Modified. And you should be able to find the downloaded file there. ![]() Once finished downloading the file, open the Downloads folder. Find out why more than 200 million users put their trust in. The TeamViewer app allows you to accomplish all of this as if you were sitting right in front of the remote computer. Provide spontaneous support for friends and family, or access applications on your home computer while on the go. Simply open up a browser and copy & paste the above link into the URL Address bar. Remote control Windows, Mac, and Linux computers with TeamViewer: Remote Control within seconds. You may need to switch to a different browser, like Google Chrome or Mozilla Firefox. Then select the Remote Control tab and enter the Partner ID of the device you would like to connect to. The Safari browser that comes with OS may not able to redirect you to the download page. To use remote desktop on your Mac, simply download TeamViewer from on both the Mac and the other device, regardless of its operating system. Here's the download link for your reference. You need to download an older version (v9.x) of TeamViewer QuickSupport. When you try to run the current version (v13) of TeamViewer QuickSupport, you will receive the following message. In addition, you can also share the contents. Once the support is finished, it asks what you want to do with the user session: close it or block it. First of all, it allows computers to be remotely managed when a user needs technical assistance. Here are the steps to setup TeamViewer QuickSupport on an older Mac. TeamViewer is a remote control utility that allows you to perform various functions. ![]() So, if you're still running an older version of Mac Operating System(OS), you need to run an older version of TeamViewer. As of, the current TeamViewer (version 13) only supports OSX 10.10.5 or later. In some cases, we may need to remotely access your system to troubleshoot the issue(s).
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